CARE · CLARITY · RESPONSIBILITY
Cancellations & refunds
A practical framework for changes to bookings and lessons. The commercial policy is not yet locked; the situations below still need approved terms.
01
Learner cancellation
Cancellation windows, notice process, fees and refund eligibility/amounts require approval. No window or entitlement is promised by this framework.
02
Requested transfer
Course/cohort transfer conditions, availability, fees and any limits require approval. A transfer is not guaranteed.
03
Missed lesson
Attendance, catch-up resources, make-up lessons and any missed-class refund treatment require approval. No recording access or missed-class refund is guaranteed.
04
Techademy rescheduling
Notice arrangements, alternative dates, learner choices and any rescheduling rights/remedies require approval.
05
Techademy cancellation
The treatment of cancelled sessions or cohorts, refunds, alternatives and any compensation requires approval. No commercial remedy is invented here.
06
Teacher unavailability
Replacement teaching, postponement, notice and any learner remedy require approval. No substitute-teacher or replacement-session guarantee is established.
07
Before booking and requesting help
Ask support about a proposed change using the link below, with the relevant course or booking reference and minimal necessary information. Approved commercial terms must be presented before real bookings open.
Final consumer-rights wording, cancellation rights and fairness of commercial terms require professional review. This framework does not restrict applicable statutory rights.
Questions or concerns?
Use the dedicated contact route. Please share only the information needed for your enquiry.
support@techademyai.com